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Care Instructions

Thank you for choosing Circulon!  We are excited that you have chosen our long-lasting non-stick and want to help you get the most out of your new cookware.

The following questions are answered below.

  • Before First Use
  • How to clean non-stick
  • I have burnt food onto my cookware
  • What cooking utensils should I use?
  • How to avoid damage to your non-stick
  • Why is my cookware sticking?

 

Before First Use

  1. Before first use, remove all the labels and wash the cookware thoroughly.  Use mild dishwashing detergent and warm water and make sure you dry the cookware thoroughly before storing or using.  It is recommended that paper towel is placed between cookware which may assist in preventing scratches to the surfaces during storage.
  2. If you did not purchase direct from us, Remember to Register Your Product before you throw out the packaging so that you can record your barcode.  All our cardboard packaging is made using 100% recycled paper, so please dispose of your packaging thoughtfully once your product is registered with us. Purchases made direct from us, automatically are registered.
  3. Decide what delicious and nutritious dish you are going to cook with your new cookware and see how easy it is to cook healthy meals with premium quality, non-stick cookware.

 

How to clean non-stick

When you first use one of our non-stick pans, it will work so well (and make clean up so easy) that you may think that all you need to do is wipe it out with a paper towel! 

Though we would love for that to be the case, cleaning your pan thoroughly is really important to prevent a build-up of food over time that can cause damage to your non-stick.  If grease particles are left on the non-stick surface, they can burn when the cookware is next heated, causing stains and scorching to your pan’s interior, reducing the effectiveness of the non-stick surface.

Follow these simple steps to keep your pan looking beautiful and performing perfectly:

  • Carefully wipe off spills which occur during cooking immediately for easier clean up later.
  • Always allow cookware to cool down after use and before cleaning, by removing cookware from the heat source and allowing it to cool on a heat resistant surface or trivet.
  • Do not pour cold water into hot cookware as it may cause it to warp, or hot liquids to splatter
  • Before washing, carefully wipe out any food residue or grease particles with a paper towel.
  • Using the Circulon cleaning brush (or a mesh pad specifically labelled as being suitable for non-stick surfaces), wash cookware thoroughly after use with mild dishwashing detergent and hot (not boiling) water to remove all traces of food or grease particles.

 

I have burnt food onto my cookware

If your cookware has dried or burnt on food deposits that you can’t seem to clean off, try this simple solution to soften food before washing:

  • Partially fill the pan with 3 parts water to one part detergent or vinegar
  • Bring the pan to the boil.
  • Turn off the heat source and set aside for a period to cool.
  • Wash the pan with mild dishwashing detergent and hot (not boiling) water using the Circulon cleaning brush or a non-abrasive mesh pad.

 

 What cooking utensils should I use?

Wooden or heat resistant nylon cooking utensils are recommended to prevent scratches.

 

How to avoid damage to your non-stick

Follow these 8 simple steps to avoid some of the common ways your non-stick pan can be damaged:

  1. Avoid using continuous high heat and/or overheating the pan as this can cause discolouration and permanently damage your non-stick surface.
  2. Do not use steel wool, coarse scouring pads or harsh abrasives to clean cookware.
  3. Do not store food in cookware after cooking.
  4. . Do not leave utensils in cookware during cooking.
  5. Do not use oil sprays on non-stick cookware as the ultra-thin layer of oil will quickly burn onto the non-stick surface when the cookware is heated. To use oil sprays for flavour, lightly spray the food before adding to the preheated cookware.
  6. Although minor scratches will not impair the performance of non-stick cookware, the use of sharp metal kitchen utensils such as forks, knives or whisks is not recommended.
  7. Do not allow cookware to boil dry and never leave empty cookware on a hot burner.
  8. Do not use oven cleaners to clean cookware, as these are not designed for this purpose and will ruin the cookware.

 

Why is my cookware sticking?

Is food starting to stick to your non-stick?  This may have happened for a variety of reasons.

  1. There is a build-up of food on the pan that is preventing the non-stick surface from working. Try a deep-clean of your pan by following the simple steps within the 'How to clean non-stick” section above. .
  2. Your pan has been overheated. You may not have accidentally left your pan on the heat, but continuously cooking on high-heat, rather than medium, can damage the surface of your pan. 
  3. There is a build-up of oil. You don’t need to use oil with your non-stick pans, however some people prefer to use a little oil for flavour.  If you do prefer to use oil for flavour, olive or peanut oil is recommended as heavy vegetable oils may leave a residue which may impair the non-stick release system. Place oil on the food rather than directly into the pan. Allow your pan to heat up for a few minutes, before turning the pan down to a low to medium heat and then add the food. Do not use oil sprays on non-stick cookware as the ultra-thin layer of oil will quickly burn onto the non-stick surface when the cookware is heated. Over a period, the use of oil sprays results in an invisible build up which will impair the non-stick release system.

 

Need some more help?

Please complete this enquiry form and our Customer Care team will get back to you as soon as possible. 

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